e-mango - MangoAnalytics

The Web has become a very complicated place. If you're having trouble making sense of the online digital world then e-mango can help. e-mango is an experienced and award winning web development company that has been putting clients’ ideas on-line since 2000.

The success of a website usually rests upon content, but the success of an Association Membership CRM and Website rests on how the organisation and the content directly interacts with its members, as well as offering services such as Members Directories, Product Portfolios, Events and Subscription Payments for example.

e-mango provides an integrated solution that gives you control of both your website and your membership database in one easy-to-use dynamic system.

e-mango also provides mobile apps designed specifically for conferences and exhibitions, and works across the main platforms such as iPhone, Android and Blackberry. Other sectors include event systems for public sector bodies, content management systems for town and parish councils, and managed hosting services.

We have been delivering hosting solutions for 10 years and have achieved certification against ISO27001 Information Security, ISO9001 Quality Management and ISO 14001 Environmental Management standards. We provide highly-resilient technical solutions to Central Government, Local Government, world-class Member Associations and web application development organisations. We are passionate about providing support, we look down on call centres contemptuously and tiered help desk functions.

Our customers are supported by a multidisciplinary team, utilising staff from across our company, they will be appointed a dedicated Service Engineer to manage the operations efficiently and smoothly. Our multidisciplinary team includes staff specifically chosen to meet the needs of the individual customer on a project-by-project basis. All our engineers are professionals with years of experience in helping provide solutions to ensure the smooth optimised operation of your system. An e-mango Engineer will work with you to understand your needs and continue to work with you to resolve the problem. e-mango does not abandon its customers to the vagaries of complicated control panels.

We take our responsibility seriously, which is why we host and manage everything in-house. This expertise means we are perfectly placed to advise on the best solution for your needs now, and in the future.

MangoAnalytics - Features

All standard statistics reports: top keywords and search engines, websites, top page URLs, page titles, user countries, providers, operating system, browser marketshare, screen resolution, Desktop VS Mobile, engagement (time on site, pages per visit, repeated visits), top campaigns, custom variables, top entry/exit pages, downloaded files, and many more, classified into four main analytics report categories – Visitors, Actions, Referrers, Goals/Ecommerce.

  • Real time data updates
  • Get a detailed view of your visitors, pages they have visited and goals they have triggered
  • Customizable Dashboard — and create new dashboards as you see fit!
  • All Websites Dashboard and historical reports
  • Analytics for Ecommerce
  • Ecommerce – including abandoned carts and products & categories reporting
  • Goal conversion tracking
  • Track custom variables
  • Track Searches done on your internal search engine (Site Search Analytics)
  • Geo Locate your visitors for accurate detection of Country, Region, City, Organization
  • World map of your visitors
  • Pages Transitions: view what visitors did before, and after a specific page (awesome feature!)
  • Page Overlay: A visual and powerful way to look at your Page views reports, the statistics are directly displayed on overlay on top of your website!
  • Automatic tracking of file downloads
  • Automatic tracking of clicks on external website links
  • Optional tracking of 404 pages
  • Analytics campaign tracking
  • Automatically detects Google Analytics campaign parameters in your URLs
  • More than 800 Search Engines tracked
  • Scheduled email reports (PDF and HTML reports)
  • Optionally make your statistics public
  • Create text annotations in your Graphs, to annotate particular events or notes for a given day
  • Administration Options
  • Manage unlimited users
  • Set user access to multiple websites
  • Manage unlimited websites
  • Exclude IPs and IP ranges
  • Exclude URL parameters
  • Timezone support, for each website
  • Upload your custom logo for UI and email reports
  • Automatically delete old logs and old data reports to keep you database size small
  • Integrates with more than 40 CMS, web frameworks or Ecommerce shops

Accreditation (Impact Level)

IL0, IL1/2

On boarding

After initial contact, an order will be raised fully detailing the service that will be provided. Upon agreement to the order the service will be provisioned. Our target time for the whole process is 2 working days.

Off boarding

The standard minimum contract length is three years, after that time if the customer wishes to terminate their service they will provide 1 months notice, after which time the service will be suspended. The customer will be liable for any outstanding charges incurred over the term of the contract. There is no termination charge. We offer a 1 week period following the final termination of the service to allow the customer to reactivate their service, after which time all data relating to the service will be permanently removed.

Data extraction/removal

e-mango offer a quick and simple exit process to enable customers to move between G-Cloud services and/or retrieve their data. Data can be retrieved from our FTP store by arrangement.

 

Kimcell Ltd. is highly sympathetic to the ambitions outlined in government "ICT Greening Strategy" and places environmental consideration in its list of design criteria. Kimcell Ltd. is accredited in OHSAS standard 18001 as visible demonstration in its commitment.

This service has been designed to align with principles embodied in the publication entitled "Information Principles for UK Public Sector" organisations version 1.0, December 2011.